Phone system and softphone

Your office phone, anywhere.

Soha runs your company's numbers, extensions and call flows on Asterisk, and puts every call on your team's computer and phone. One calm place to set it up, one app to answer.

Request a demoSee how it works

macOS, Windows and Android. iOS and Linux soon.

How it fits together

A console for the people who set it up. An app for everyone who answers.

Soha Console

Set up numbers, extensions, queues and call flows in the browser. Soha writes the Asterisk configuration for you, so nothing is edited by hand.

Soha Phone

Each person's extensions on their desktop and phone: calls, recents, contacts, voicemail and team chat, with one sign-in.

Your own server

Soha runs next to Asterisk on a server you control. Calls, recordings and contacts stay with you.

Soha Console

The whole phone system, in one browser tab.

Soha Console is where the phone system is built and watched. Add people and numbers, draw call flows, set recording rules and connect your other tools, while live calls and today's numbers update as they happen. Every change becomes Asterisk configuration on its own.

People and extensions

Add a person, give them an extension and a role, and hand them a Soha Phone code. See who is online, and on how many devices.

Trunks and numbers

Connect your SIP providers and see whether each trunk is signed in. Give numbers aliases and pick the caller ID each call goes out with.

Queues and ring groups

Ring a whole team at once, play music while callers wait, and offer them a call back instead of holding.

Business hours and holidays

Route by opening hours and a holiday calendar, so the office closes itself on time.

Voicemail and greetings

A mailbox for every extension, shared mailboxes for teams, and a library of greetings and prompts. Upload an MP3 or record one.

Caller feedback

Collect spoken feedback from callers in boxes that only the right people can open.

Recording rules

Choose which numbers are recorded, clear out old recordings per number, and decide who may play them.

Conference rooms

Open rooms for team calls and see who is in each one.

Blacklist

Block a caller on one line or on all of them, straight from the call history.

Webhooks and API

Send call events to your CRM as they happen: ringing, answered, finished, recording ready. API tokens for your own tools.

Organizations

Run several companies on one server, each with its own people, numbers and brand color.

Setup guide and backups

A first-run guide shows what is left to set up, and the server keeps backups of your configuration.

Call flows

Draw where every call goes.

Answer, play a message, route by business hours, offer a menu, ring a queue or take a voicemail. Build a flow step by step, copy steps between flows, and publish it when it is ready.

  • Menus, announcements and a library of your own prompts
  • Business hours and a holiday calendar
  • Queues with a call-back offer, and ring groups
  • Callers can dial an extension from any menu
  • Queues ring desk phones and Soha Phone together
  • Drafts save as you work; publish when ready

Soha Phone

Every number you answer for, in one app.

Sign in once and Soha Phone lists each of your extensions and numbers, like a phone with two SIM cards. Choose the number you call from; a call back goes out from the number that was called.

Sign in with a code

Scan the QR code from the console, or type it. Nobody has to share a SIP password.

One inbox

Voicemail, caller feedback and chat with colleagues in one place, with who has listened.

Status

Available, busy or do not disturb. Colleagues see it before they call.

Call links

Click a phone number on any web page and Soha places the call.

A real call screen

On Android calls ring on the system call screen, and Soha stays ready in the background.

Your own greeting

Record your voicemail greeting in the app, or with one call to *971.

On every desk and in every pocket

  • macOSAvailable
  • WindowsAvailable
  • AndroidAvailable
  • iOSSoon
  • LinuxSoon

For managers

See what happens to every call.

The console shows each call from the first ring to the last word: who it rang, who answered, the recording and who has listened to it.

Live calls

Watch calls as they happen, listen in when you are allowed to, and hang up a stuck call.

History and recordings

Every call with who answered it, its recording and everyone who has played it.

Voicemail for everyone

Each extension has a mailbox. Shared mailboxes for teams, each with its own greeting.

Honest queues

Everyone a queue rang sees the call in their history, and who answered it.

Roles and permissions

Agents see their own calls, managers see the team's. Playing recordings is a permission of its own.

Activity at a glance

Call volume, answer rate and abandoned calls, by number and period.

Persian and English

Both languages, designed in from the start.

Every screen is laid out right to left and left to right. Persian uses Jalali dates and Persian digits, as much as you choose, and typefaces made for reading Persian.

English
SKSara KarimiIncoming · 4 minOct 11, 10:42
فارسی
س‌کسارا کریمیورودی · ۴ دقیقه۱۹ مهر، ۱۰:۴۲

Your server

On your server, under your control.

Soha installs next to Asterisk on hardware you choose, from a small box in the office to a rack server. Connect your provider's SIP trunks, keep recordings on your own disk, and reach the console over your private network.

Phone system
Asterisk with PJSIP
Configuration
Written by Soha, never edited by hand
Phones
SIP over secure WebSocket (WSS)
Trunks
Any SIP provider, by registration or IP
Audio
G.711 (μ-law and a-law)
Updates
One service, updated in place, with rollback

Bring your phones to Soha.

Tell us about your numbers and your team. We will set up a demo on a Soha server and walk you through it.

Request a demohello@soha.tel